Julie Ormerod, Audiologist
I have been a Hearing Aid Audiologist for over 25 years and, with Jonathan, opened The Horsham Hearing Centre in 1996. Over this time I have assisted patients of all ages and with different types of hearing loss, dispensing the best hearing aid technology available and providing unrivalled aftercare. I am patient focussed and am passionate about giving the best advice and aftercare possible, going above and beyond expected levels of care. This has recently been recognised after being nominated by a patient for the Audiologist of the Year Award. Commended by the judges for my high levels of professionalism, care and commitment shown to patients was a humbling experience. I like to spend time on overseas charity missions, fitting hearing aids in third world countries where no hearing aid provision exists. These opportunities are so rewarding and I enjoy changing peoples lives whether that is here in the UK or abroad.
Jonathan Ormerod, Audiologist
Although running the business has its rewards, nothing compares to the reaction of patient wearing their hearing aids for the first time. Keeping my knowledge of new products and clinical procedures allows me to provide theÂ appropriate care to my patients.
Bruce Brown, Audiologist
Best professional advice
We recognise the impact hearing loss can have on all aspects of your life. People who suffer from hearing loss often feel isolated, lose confidence and withdraw themselves from social situations. Helping people to hear better is our absolute priority. This is why we offer our patients impartial advice on all the hearing aids available, without obligation. Some of our Audiologists are hearing aid users themselves so draw from their own experiences, providing advice and guidance from a patient’s perspective.
Our Audiologists are registered with the Health and Care Professions Council (HCPC) and are Fellows of the British Society of Hearing Aid Audiologists (BSHAA).
Best hearing aid technology
We offer the leading brands of hearing aids, including Audibel, Oticon, Audio Service, Phonak, Widex, Bernafon and Resound.
There are a huge number of different types of hearing aids on the market. After an initial consultation to determine your needs, we can explain the benefits and costs of each to you.
Best customer service and aftercare
We provide a complete aftercare package. This includes an initial 60 day adjustment period, with unlimited access to your Audiologist. We then see you for regular six-monthly follow up appointments for the length of your warranty. Most hearing instruments are supplied with a four year unconditional warranty which can be renewed for a further year, providing continued peace of mind.
We pride ourselves on our outstanding customer service and we are proud that most new patients who come to us do so through personal recommendations.
The idea of Hearcentres was developed by Jonathan Ormerod, a respected Hearing Aid Audiologist with over twenty five years experience in the hearing aid profession.
Jonathan comes from a family background in hearing aids. His father, David Ormerod, built a very successful business which grew over many years into leading name in the profession and part of the high street in many towns across the country.
Hearcentres is different. Rather than a large, national chain, Jonathan wanted to create a group of like-minded, local, independent hearing aid centres. He has always believed that people prefer to deal with an established local professional, who is recommended by others.
Jonathan originally established and developed hearing centres in Horsham, West Sussex and Reigate, Surrey. He learnt how to build a long-term relationship with his customers and the businesses are still thriving today.
Hearcentres is now made up of a group of similar established dedicated local hearing centres across the South, East and Middle of England.
It is vital, however that they all retain their individual identities and are established in their local areas as the “hearing centre” to go to if you have a hearing problem.
"Our philosophy is simple. Offer excellent service at all times and fit the best hearing aids. A combination of old tradition and new technology which our customers really appreciate." - Jonathan